Veterinary software · New Zealand
Booking, records and reminders that fit how your clinic actually works.
Your practice-management system runs the clinic; the software around it rarely fits. Tally Digital builds the missing layer — online booking that respects your appointment types, client and pet portals, automated recalls, and the integrations that tie ezyVet, Provet Cloud or VetlinkPRO to everything else. Built by a senior engineer, yours to own.
In short
What custom veterinary practice software actually solves
Custom vet software in New Zealand is rarely a new practice-management system — clinics already run ezyVet, Provet Cloud, VetlinkPRO or VisionVPM, and you should keep the one that fits. What almost never fits is the layer around it: the online booking that treats a vaccination and a desex as the same twenty-minute slot, the reminders that go out twice, the lab result and the payment re-typed by hand at reception. Veterinary practice software done well in NZ is that layer — booking that understands vets, nurses, rooms and theatre; a client and pet portal; recall automation; and the integrations that make your PIMS, Xero, your labs and your payment provider finally talk. It is the difference between another front-desk hire and software that quietly does the re-keying for you.
What we build
What we build for veterinary practices
Most of this sits around your practice-management system rather than replacing it. If it involves a vet-specific workflow, the data behind it, or two systems that should be talking and are not, it is in scope.
Online booking built for vet workflows
Booking that knows a consult from a vaccination, a nurse clinic from a dental or a desex — right duration, the right resource (vet, nurse, consult room or theatre), new-client versus existing, species and triage rules — and writes straight into your PIMS calendar instead of a separate diary reception has to reconcile.
Client & pet portals
A login where owners manage every animal in the household — vaccination history and certificates, upcoming reminders, repeat-script and repeat-prescription requests, contact and consent details — so records stay current and the phone rings less. Built around multi-pet households, not one pet per account.
Reminder & recall automation
Vaccination boosters, flea, worm and tick, desexing, dental and wellness-plan touchpoints sent by SMS and email on the schedule you set — reading from a single source of truth so nobody gets messaged twice about the same booster the PIMS already chased.
PIMS & system integrations
Where your practice-management system exposes an API — ezyVet, Provet Cloud, VetlinkPRO, VisionVPM — we wire it to the rest: Xero for accounting, Windcave or Stripe for payments, IDEXX, Gribbles Veterinary or Awanui for lab results, NZCAR for microchips, and pet-insurance claims.
Wellness plans & payment tooling
Monthly preventative-care plans with direct-debit billing, estimates and surgical or anaesthetic consent captured before the animal is admitted, and payment-plan options wired in cleanly — the finance workflow around a procedure, not just the clinical note.
Multi-site dashboards & bespoke workflows
Referral portals between clinics, boarding and cattery scheduling, mixed and rural practice needs like dairy herd-health visits and on-farm work, and reporting that pulls several branches into one view instead of a spreadsheet per site.
In depth
How to think about software for your clinic
Your PIMS runs the clinic — custom software is the layer around it
If what you need is a practice-management system, buy one — ezyVet, Provet Cloud, VetlinkPRO and VisionVPM already do clinical records, dispensing and billing well, and you should not pay to rebuild them. We will tell you that plainly. Custom software earns its place in the gaps those products leave: a booking front-end that actually fits how you schedule, a proper client and pet portal, reminder logic beyond what the PIMS sends, and the integrations that stop your team copying data between systems. The honest test is the same as any custom build — if someone at the front desk spends their day re-typing what another system already knows, that is the software worth writing, and the rest is best left to the platform you already run.
Online booking that respects how a clinic actually schedules
The reason generic booking widgets frustrate vet clinics is that they treat every appointment as one interchangeable slot. A real clinic schedule is nothing like that: a vaccination, a sick-pet consult, a nurse clip, a dental and a desex have different durations, need different people and rooms, and some need theatre time and a fasting instruction sent the night before. New clients need longer and more detail than existing ones; emergencies need to jump the queue without breaking the day. Veterinary booking system development means encoding those rules — appointment types, resources, double-booking policy, species and triage — and syncing the result into your PIMS so the online diary and the front-desk diary are the same diary, not two that drift apart by mid-morning.
Reminders and recalls without the double-message mess
Recalls are where clinics lose revenue and goodwill in equal measure — a missed booster is a missed visit, but an owner messaged three times about the same one is an annoyed owner. Most PIMS platforms send some reminders; the trouble starts when a bolted-on tool sends its own set from a second copy of the data. The fix is a single source of truth: decide what the PIMS owns and what the custom layer owns, read state from one place, and only send what genuinely needs sending. Done right, vaccination boosters, preventative treatments, wellness-plan touchpoints and post-op check-ins go out on time, once, on the channel the owner actually reads.
The integrations that stop reception re-keying
Most of the value in vet clinic software is not a new screen — it is two systems that finally talk. In a typical NZ practice that means the PIMS to Xero so takings and invoices are not reconciled by hand; payments through Windcave or Stripe, with a payment-plan provider where owners need one; lab results from IDEXX, Gribbles Veterinary, Awanui or NZVP landing on the patient record instead of a printout; microchip registration flowing to NZCAR; and pet-insurance claims that do not start from a blank form. Each of these is a place a person currently keys the same number twice. Wire them together and that time comes back to the clinic.
Who you actually work with
Not an account manager fronting a team — Isaac Vicliph, a senior software engineer with a decade shipping software where data accuracy and integrations were the whole job, designing and writing the code himself. Tally Digital has built software for a veterinary practice before, so the workflows here are familiar rather than something to learn on your project — you can see the kind of work on the projects page. You get one accountable person from the first scoping call to launch, direct contact throughout, and a plain-language plan before anything is built. NZ-based, priced in NZD, GST-registered.
How a project runs, and how it is priced
We scope before we quote. The first step is a conversation about the actual friction — the after-hours booking calls, the reminders going out twice, the lab result re-typed from a printout — followed by a written plan: what gets built, which systems it integrates with, what you own at the end, and a fixed price for that scope. A booking front-end that syncs to your PIMS is a smaller job than a full client portal with payment plans and multi-site reporting, so rather than publish a number that is wrong for your clinic, we give you a firm one once we understand it. No hourly meter, no estimate that drifts.
Reviewed July 2026 · written by Isaac Vicliph, Tally Digital
Questions
Frequently asked
What is custom veterinary practice software?
It is software built around how your clinic works, usually layered on top of the practice-management system you already run rather than replacing it. In practice that means online booking that fits vet appointment types, a client and pet portal, automated vaccination and preventative-care recalls, and integrations between your PIMS, accounting, payments, labs and microchip registries.
Do I need custom software if I already run ezyVet, Provet Cloud or VetlinkPRO?
Often no — if your PIMS covers what you need, keep it, and we will say so. Custom vet software is for the gaps those products leave: a booking front-end that actually fits your scheduling, a proper pet portal, smarter recall logic, and the integrations that stop reception re-keying between systems. It complements the PIMS rather than competing with it.
Can you build online booking that syncs with our practice-management system?
Yes — that is one of the most common jobs. Where your PIMS exposes an API, we build booking that understands your appointment types, durations, resources (vet, nurse, room, theatre) and triage rules, then writes into the PIMS calendar so the online diary and the front-desk diary stay in step instead of drifting apart during the day.
How much does custom vet software cost in New Zealand?
It depends on scope — a booking front-end that syncs to your PIMS is a very different job from a full client portal with payment plans and multi-site reporting, so a blanket price would mislead. We scope your actual problem first, then give you a fixed price for that scope before any work starts. Tell us the bottleneck and you will get a firm number back.
Can you integrate with Xero, our labs, payments and microchip registries?
Yes — integrations are most of the work. Xero for accounting; Windcave or Stripe for payments, plus payment-plan providers; lab results from IDEXX, Gribbles Veterinary, Awanui or NZVP onto the patient record; NZCAR for microchips; and pet-insurance claims. Anything that exposes an API, we wire together so data moves on its own instead of being re-typed.
Do you build for mixed and rural or large-animal practices too?
Yes. Beyond companion-animal clinics, mixed and rural practices have needs the small-animal tools ignore — dairy herd-health scheduling, on-farm and ambulatory visits, and reporting that spans production animals as well as pets. Those workflows can be built into the booking, records and integration layer the same way.
Do we own the software and the data?
Yes, outright. At the end of a project you own the repository, the accounts and the infrastructure, and it is built on a mainstream stack with no proprietary lock-in, so any competent developer can pick it up. Your clinical and client data stays yours and stays in systems you control — the point of a custom build is that it is your asset.
Are you a software developer or a marketing agency?
A senior software engineer. Custom software, booking systems, portals and integrations for veterinary practices — not templates, not a monthly marketing retainer. You talk to the person who designs and writes the code, every time.
Tell me what your front desk keys in twice.
The bookings phoned in after hours, the reminders that go out twice, the lab result or payment re-typed from one system into another — tell me the bottleneck and I will scope the smallest build that fixes it around your existing PIMS, then come back with a clear plan and a fixed price.